Welcome to Trend and Traditions (referred to as “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, trendandtraditions.com (the “Site”), or interact with our services.
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect personal information from you in a variety of ways, including when you visit our Site, register on the Site, place an order, subscribe to our newsletter, or interact with other activities, services, features, or resources we make available.
The types of information we may collect include, but are not limited to:
Name
Email address
Shipping address
Billing information
Phone number
We do not store or process any payment information; all payments are handled by third-party processors.
2. How We Use Your Information
We use the information we collect from you for the following purposes:
To process transactions and deliver your orders
To improve customer service
To send periodic emails (such as order confirmations, shipping updates, etc.)
To improve our website and product offerings
3. Protection of Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
4. Cookies
We use cookies to enhance your experience on our Site. Cookies are small files that are placed on your device to help us improve functionality, analyze traffic, and remember your preferences.
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Site.
5. Third-Party Services
We may share your information with third-party service providers for the purposes of processing payments, shipping orders, or sending email communications. These service providers are contractually obligated to keep your information secure and use it only for the purposes specified.
We do not sell, trade, or rent your personal information to others.
6. Return & Refund Policy
At Trend and Traditions, we take pride in the quality of our traditional clothing and want you to be completely satisfied with your purchase. However, if you wish to return an item, you must submit a return request within 48 hours of receiving your order. After 48 hours, we cannot accept return requests.
Return Process:
To initiate a return, please contact our customer service team at shoponlinetrendandtraditions@gmail.com
The product must be in its original condition, with all original tags attached and unworn.
Once we receive your return request, we will provide you with detailed instructions on how to proceed.
7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the Site. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or any other aspect of our services, please contact us at:
